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COOKIES POLICY

Last Updated : 15 September 2026

1. About This Cookies Policy

This Cookies Policy explains how Colombo Lotus Tower Management Company (Pvt) Ltd (“CLT”, “we”, “us” or “our”) uses cookies and similar technologies on its official online ticketing platform.

This Policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small pieces of data stored on or accessed from a computer, mobile device or browser when a website is used.

Cookies can support functions such as maintaining a secure session, remembering preferences, preserving items selected during a booking process, understanding website usage and protecting the website against abuse.

Similar technologies may include local storage, pixels, software development tools and other technologies that store or access information on a device.

3. Strictly Necessary Cookies

Strictly necessary cookies support functions required for the ticketing platform to operate.

They may be used for:

  • security;
  • fraud prevention;
  • session management;
  • load balancing;
  • remembering ticket selections during checkout;
  • maintaining a booking session;
  • payment-flow functionality; and
  • recording privacy or cookie preferences.

Because these technologies are necessary to provide requested website functionality, disabling them may prevent parts of the ticketing service from operating correctly.

 

4. Functional Cookies

Where used, functional cookies help the Site remember preferences such as language, display settings or other choices.

Rejecting functional cookies may reduce personalisation but should not ordinarily prevent access to basic website content.

5. Analytics and Performance Cookies

Where used, analytics and performance technologies help CLT understand how visitors use the Site.

They may provide information about:

  • pages visited;
  • navigation paths;
  • browser and device type;
  • approximate usage patterns;
  • technical errors;
  • page performance; and
  • interaction with ticketing functionality.

This information is used to improve performance, reliability and usability.

Where applicable law or the configuration of the Site requires consent for analytics technologies, they should not be activated until the appropriate choice has been made.

6. Advertising or Marketing Technologies

CLT may use advertising or marketing technologies only where such technologies are actually implemented on the ticketing Site.

Where used, these technologies may help measure campaigns or deliver relevant communications.

Where consent is required, such technologies will be subject to the appropriate consent mechanism.

If the ticketing Site does not use advertising or marketing trackers, this category should remain disabled and no marketing cookies should be deployed.

7. Third-Party Technologies

Some cookies or similar technologies may be operated by third parties that support the Site, including payment providers, analytics services, security providers or other technology platforms.

Third parties may process information according to their own privacy and cookie practices where they act independently.

8. Payment Services

Payment gateways or banking services may use technologies necessary to authenticate transactions, prevent fraud and maintain a secure payment session.

Blocking technologies required by a payment provider may prevent a transaction from being completed.

9. Managing Cookie Preferences

Where a cookie-preference tool is available on the Site, you may use it to manage optional cookie categories.

You can also use browser settings to delete or block cookies.

Blocking strictly necessary cookies may result in the ticketing platform failing to retain ticket selections, maintain a session, authenticate a payment or complete a booking.

10. Cookie Retention

Cookie duration varies according to the purpose and technology.

Some cookies expire when the browser or session ends. Others remain for a defined period in order to remember settings or perform their stated purpose.

CLT will configure cookie retention periods consistently with operational requirements and applicable data-protection principles.

11. Changes to This Policy

CLT may update this Cookies Policy where technologies, providers, website functionality or legal requirements change.

The current version will be published on the Site with the latest revision date.

12. Contact Information

Questions about cookies or this Policy may be directed to: